Privacy Policy

Information We Collect

As you interact with our drawing fundamentals platform, we collect different kinds of data to tailor your learning experience and improve our services.

Personal Information

We gather details you provide directly when you create an account or reach out to us. This includes your name, email address, phone number, and any messages you submit via our contact forms. When you sign up for our drawing courses, we also collect information about your artistic background and learning goals.

Usage Data

We automatically collect information about how you use our site and learning platform. This includes pages visited, time spent in various sections, drawing exercises completed, and technical details like your IP address, browser type, and device information.

Cookies and Tracking

Our site uses cookies and similar tracking technologies to enhance your browsing experience, remember preferences, and analyze performance. You can manage cookie settings in your browser preferences.

• Essential cookies needed for site functionality
• Analytics cookies to understand user behavior
• Preference cookies to remember your settings
• Marketing cookies to deliver relevant content

How We Use Your Information

Your personal information helps us provide high-quality educational content and keep our drawing platform running smoothly. We are committed to handling your data responsibly and only for legitimate purposes.

Educational Services

We use your information to grant access to drawing courses, monitor your progress across skill levels, and tailor learning recommendations based on your artistic interests and abilities. This personalization supports more effective paths for developing your drawing fundamentals.

Communication and Support

Your contact details let us respond to inquiries, send important course updates, and provide technical support when needed. We may also send occasional newsletters about new drawing techniques, showcased artwork, or platform improvements if you’ve opted in.

Platform Improvement

Usage data helps us determine which drawing exercises are most useful, identify where learners struggle, and create new content to address common learning challenges. This analysis is done in aggregate form to protect individual privacy while improving our educational approach.

Legal Compliance

In certain situations, we may use or disclose your information to comply with Canadian privacy laws, respond to legal requests, or protect the rights and safety of our users and community.

Information Sharing and Disclosure

We maintain strict controls over how your information is shared and take privacy seriously in all our business relationships.

Service Providers

We work with trusted third-party service providers who help us operate our platform, process payments, send emails, and provide customer support. These providers access only the information needed for their services and are contractually obligated to protect your privacy.

• Cloud hosting services for secure data storage
• Email service providers for course communications
• Analytics providers for website performance insights
• Payment processors for course enrollment transactions

Business Transfers

If OakMeadowSmoke is involved in a merger, acquisition, or sale of assets, your personal information might be transferred as part of that transaction. We would notify you by email and provide details about any changes to how your information is handled.

Legal Requirements

We may disclose your information when required by Canadian law, a court order, or government request. This includes situations involving potential threats to safety, fraud investigations, or violations of our terms.

Your Rights and Choices

Under Canadian privacy legislation, including PIPEDA (Personal Information Protection and Electronic Documents Act), you have specific rights regarding your personal information.

Access and Correction

You can request access to the personal information we hold about you and ask us to correct any inaccuracies. We will provide this information within 30 days of your request, subject to certain legal exceptions.

Data Deletion

You may request deletion of your personal information, and we will comply unless we have legitimate grounds to retain it for legal compliance, fraud prevention, or legitimate business purposes. Deleting your account will remove access to course progress and stored artwork.

Marketing Communications

You can unsubscribe from our marketing emails at any time using the unsubscribe link in each message or by contacting us directly. You will still receive essential communications about your account and course enrollment.

Cookie Management

Most web browsers let you control cookies through their settings. You can choose to accept all cookies, reject certain types, or receive prompts before cookies are stored. Blocking essential cookies may affect website functionality.

Data Security and Retention

We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

Security Measures

Our security practices include encrypted data transmission, secure server environments, regular security audits, and restricted access controls. We use industry-standard SSL encryption for all data transfers between your device and our servers.

• 256-bit SSL encryption for data transmission
• Secure cloud storage with encrypted databases
• Regular security vulnerability assessments
• Multi-factor authentication for administrative access
• Employee training on privacy and security practices

Data Retention

We keep your personal information only as long as needed to provide services, meet legal obligations, or resolve disputes. Account details are typically kept for three years after account closure, while course progress data may be retained for up to seven years for educational record purposes.

International Transfers

While our primary operations occur in Canada, some service providers may process data abroad. We ensure adequate protections through contractual safeguards and compliance with Canadian privacy requirements for international transfers.

Children's Privacy

Our drawing platform welcomes learners of all ages, and we take extra care to protect the privacy of younger users in line with Canadian privacy laws.

For users under 18, parental consent is required before we collect personal information. Parents or guardians can review their child’s information, request corrections or deletion, and withdraw consent at any time.

Parental Controls

Parents have the right to review any personal information we’ve collected from their child, request deletion, and stop further collection or use of their child's data. We provide clear mechanisms for parents to exercise these rights.

If you believe we have inadvertently collected information from a child under 18 without proper parental consent, please contact us immediately so we can take appropriate action.

Changes to This Policy

We may periodically update this privacy policy to reflect changes in our practices, technology, legal requirements, or other factors. Significant changes will be communicated via email or prominent notices on our site.

Minor updates may be posted without individual notice, so please review this policy regularly. The "Last Updated" date at the top indicates the most recent changes.

Your continued use of our platform after policy updates indicates your acceptance of the revised terms. If you disagree with any updates, you may discontinue using our services or contact us to discuss your concerns.